Nurse Cosmetics Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
What data does Nurse Cosmetics collect about you?
Nurse Cosmetics Limited may collect, use and retain different categories of personal data about you which we have grouped together follows:
- Identity Data: Title, Name, Date of Birth, Gender
- Contact Data: Telephone Number, Email Address, Home Address
- Financial Data: Payment Card Details, Bank Account and Sort Code
- Transaction Data: Payments from and to you, details of products and services you have received from us
- Technical Data: IP (internal protocol) address, your web browser type and version, time zone, location, operating system, device type (mobile desktop).
- Usage Data: How you interact with our website.
- Marketing Data: Your marketing preferences
- Treatment Data: Medical health data, photography of treatment area, details of treatments you are interested in, treatment history.
We also collect and use aggregated (anonymous) data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your website usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
How is your data collected?
Nurse Cosmetics Limited uses a number of different channels to collect your personal data. These include:
- Direct interactions with you,
- Making an enquiry online regarding products and services,
- From your healthcare practitioner if they refer you to us;
- You request marketing to be sent to you;
- You enter a competition, promotion or complete a survey;
- You give us some feedback or post on one of our social media accounts;
When you browse this website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
How does Nurse Cosmetics use your data?
We will only use your data when the law allows us to and in accordance with this privacy policy. Most commonly Nurse Cosmetics Limited will use your data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you for the provision of a product or service;
- To comply with legal or regulatory obligations,
- Marketing activities
- To respond to any complaint and help us to establish, exercise or defend legal claims.
We will retain your information for as long as there is a business relationship with us. We will also retain your personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
You have the right to have your personal information:
- Amended;
- Corrected;
- Deleted;
You will need to contact us to let us know if you want to do this.
Promotional Offers from Nurse Cosmetics
You will only receive marketing communications from us if you have requested information from us or specifically opted-in to receive marketing by email or SMS.
Third Party Marketing
Nurse Cosmetics Limited will never sell or disclose your data to a third party for the purpose of marketing.
Opting Out
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime, by contacting us at [email protected] or mailing us at: Nurse Cosmetics, 30 Brackendale Road, Bournemouth, Dorset, United Kingdom, BH8 9JA.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Security
To protect your personal information, we take reasonable precautions and follow industry best practises to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Third Party Links
Our site may contain links to third party websites. If you follow a link to any of these websites, please note that these websites have their own terms and privacy policies and that we do not accept any responsibility or liability for them.
Finally, we are subject to UK data protection laws, which we comply with fully and to which we give the greatest respect. We are registered with the ICO and our reference number is ZB175247. You have the right to complain to the ICO if you believe we have contravened any of the requirements.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Nurse Cosmetics Limited, 30 Brackendale Road, Bournemouth, Dorset, BH8 9JA. Alternatively you can email your complaint to [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Nurse Cosmetics, 30 Brackendale Road, Bournemouth, Dorset, United Kingdom, BH8 9JA.
Last updated: 4th February 2022